Case Studies on MAD
(07-04-2024)
Case Study 1: Online Food Ordering System
Traditional business of restaurants works in two different ways, one of them is dine-in and another being take away. Both the channels of restaurants are not enough to make good amount of business. With the advent of online systems, one of the idea was to reach out to customers through app or website. Major challenge came up during the brainstorming sessions with client, was food wastage and client retention.
Client was more concerned about 30 KG of food wastage every day. How do we tackle the issue? How do we make sure that we should only stock the food which has equal or more consumption?
Client was also concerned about order booking being quick and automated, which will help the chef to prepare food immediately. This will make the customers more happy and will remain loyal to the restaurant.
During our brainstorming session with client, we discussed option of on time delivery, home delivery and tracking delivery. Feedback was another challenge which came up during our discussion.
Case Study 2: On Demand Delivery System
With boom in mobile sales, order booking and real time delivery has become very common now a days. This generally involves customer and service provider where customer orders items like food, car or any service online and able to track the delivery or status real time.
This helps service provider to receive orders and fulfill them with a click of button. This solution is backed back a strong system of finance, inventory, resource availability and notification updates.
Service providers face challenges such as approaching customers or providing quality service to customers. While customers face different set of challenges such as finding trusted service provider, cost effective and quick service.
There are multiple solutions currently available in market like Uber, Grubhub, Doordash, Ola, Swiggy, Grofers which provides on demand delivery to their customers. These apps and websites have proven time and again that there is a dire need of Quality service and Timely delivery.
Case Study 3: Social Networking for Sharing Information
Facebook and Whatsapp giving way to becoming social. There is a need to socialize among like-minded people, so is the need to stay connected for work, business or hobbies. There are smaller communities like group of techies, hobby makers, photographers and such others who love to stay connected, chat with each other. Meetups or events are organized, invites are sent, everybody gathers, and disperse within an hour or two.
Social networking is a need of an hour where group shares photos, video calls or audio-video clips, information about news, current trends. People love sharing, commenting, updating profile pics. Members in groups loves to chat one to one or in groups.
The challenge is to create smaller communities who share same hobbies. Hobbies may include anything under sun. These people sharing same hobbies will share videos, photos, chat, comment or share content among other social networking groups. Someone may want to start a new Hobby group and create another small community within same region.
The requirement is to create Hyperlocal community group among people sharing same hobby. App needs to be Agile, Perform much better and Has to be the best among currently running social networking apps. Questions like performance, scalability and user volume was much bigger.
Case Study 4: Consultancy Services Management
Consulting apps are now trending in today’s world. There is so much knowledge on internet available so picking up right one is difficult. Apps where a consultant can talk or chat with the knowledge seeker are now part of apps.
Basically knowledge seeker can search an expert, view profile, view rating, check the credibility on the app. This all information is handy before calling up the desired expert. Expert choice can be based on the work profile and amount earned till date. Consulting app comes up with nice feature of VOIP calling, Chat with expert and Messaging in app.
App where two parties are involved where one party pays for consuming the service and another party subscribes to be a partner of the platform. This scenario is now common when we look at apps like Uber, GrubHub. These apps are on demand, but for time being if we eliminate the need of real time tracking, the app will have all the features like Consulting apps. The idea here was to develop app for users and website for administrators of the platform.
Client discussed features of Twilio VOIP calling, Chat and Payment gateway integration while discussing the app development features. It also included Use case where the platform deducts commission and gives auto payment to Experts in real time. This auto deduction is a facility of Stripe new payment technology. Performance and scalability was one of the issues which were important while developing the app and website.
Case Study 5: Clinical Scheduling and Management
Being the most reliable online healthcare platform, this app will help link those who need quick medical assistance, not where where they are. With a healthy network of doctors from top clinics, this digital platform offers solutions to one's medical needs.
Out client aimed to have an on-demand healthcare app with some unique features that allow users to chat with desired healthcare professionals right away. This mobile application will redefine the scheduling and management of clinical activities. It will also make it easy to track and schedule clinical appointments. In-built GPS and driver tracking features should enhance the overall experience.
Every mobile app comes with its own unique challenges. Some of the challenges involved in designing and developing a clinical scheduling application are as follows:
- Creating a simplified clinical mobile app with a bunch of features.
- A powerful admin dashboard to manage clinical studies, track drivers, events, appointments, and manage promotions and clinical case studies.
- Integrating maps, GPS, live tracking, appointment booking, and other important features in one mobile app.
- Ensuring on-time project completion and delivery.
- User-friendly interface for drivers and customers.
Case Study 6: Retooled Banking Application
A large U.S. bank holding company wanted to improve communication with its customers and discover better ways to support them through innovation and automation. The company sought to provide a secure application, which would enable customers to manage their finances.
A few years ago, our client decided to revamp its mobile banking application and replace its legacy platform. Due to our long standing relationship with the bank, it partnered with Cognizant Digital Experience to deliver a new platform and solution. The organization needed a user-friendly and advanced mobile application that would help their customers better manage finances through simple and intuitive interactions.
Over the past few years, Cognizant's banking technology experts, upgraded and replaced its legacy vendor banking platform, moving it from a predominantly web-based experience to the next-generation of mobile banking by developing applications for iOS and Android. We also integrated mobile activity, analytics and reporting into business process management and other productivity and sales channels.
A universal application development project to build a new mobile app environment was initiated. This implementation created personalized digital banking experiences enabling customers to organize, engage and manage all aspects of their financial lives. The mobile app for iPhone, iPad and Android is a complete banking experience that enables customers to pay bills, send or receive payments with Zelle, make transfers, get credit scores and locate a local branch.
Case Study 7: Petrol Filling Station Application
With 180 filling stations, the client is Oman’s pioneering distributor of petroleum products and related services. Peerbits developed the client’s official app which, leveraging on location services, helps find the nearby filling station to the user. User can click a station on the map and navigate to it.
In addition, the mobile app gives information about the client’s products, services and facilities available at their filling stations. The client’s upcoming events & ongoing promotions are also available on the app to view and participate. Customers can provide their feedback to help improve the products and services.
The client app, upon registration, stores users’ driver’s license. An integral feature of the app is to notify a user when his driver’s license is about to expire. The challenge augmented when we realized license expiry date tends to differ for user to user. The app upon registration was to store vehicle and mileage data. However, with so much data on the fly, it soon became evident we have to do something about storing it.
To make sure The app users receive a notification when their driver’s license is about to expire, we employed Android Local Push Notifications—Alarm Manager to set the expiry notification. To store the vehicle and mileage data created the local SQLite DB and to manage complex filter, we used SOL query with app code.
Case Study 8: Nurse Alert Application
An exclusive schedule management app for nurses to keep track of their patient’s medicinal schedules and recovery time. A unique technology interfaces for nursing departments that allow nurses to optimize their time effectively for patient’s speedy recovery. NurseAlert mobile app fosters nurses’ work lives by increasing their productivity to deliver better nursing services for patients.
The exclusivity of NurseAlert application lies in its strong penetration of activities in nurses’ daily tasks, right from calendaring patient schedules, communicating with nurse managers, and setting reminders. Keeping Patient’s care and nursing efficiency at the heart of this app, we developed NurseAlert for utilizing the power of mobile technology that delights nurses and improves patients’ health.
NurseAlert works best for managing shifts and keeping tasks updated in each shift. Now it is easy to stay updated with precise shifting hours and shift schedules every day. Easy to manage multiple patients with NurseAlert app that reminds about attending a particular patient at a given time with the prescribed medicine.
The NurseAlert app is a simplified way of addressing all the tasks right from changing bed sheets to tracking syringe activities. Everything can be assigned time to get maintain punctuality. Create automated reminders for a particular time and patient in case of the repeated activities. A solution to avoid putting manual reminders for daily tasks by just putting it in the repeat mode.
Case Study 9: The Recipe Application
Case Study 10: The Programming Hub
Case Study 11: The Tutor and Student App
The Marketplace is designed for tutors and students, providing them with the necessary information based on their requirements. Students and tutors can sign up on the platform, with students being redirected to their dedicated portal. Tutors, on the other hand, require approval from the admin before they can log in. Within the platform, students can search for tutors, view their profiles, and book sessions.
Our goal is to create a user-friendly application that serves as an online platform connecting students and tutors. We would like to ensure reliable audio and video capabilities, unlimited 1:1 classes, classroom features, and tutoring-specific tools. This platform enables seamless connections between students and tutors worldwide, while also offering convenient payment processing options
Case Study 12: Swift Job Application
The idea behind SwiftJobs is to find services for daily chores, household tasks or personal wellness affairs. It also aims to connect people offering these services with their potential clients on a broader level. Our team suggested that we create a free and secure platform that offered paid services between individuals.
The vision was to bring different people together, ones who offer services and the ones who seek them, by making it easy to pinpoint everyday tasks or services in local communities. The foundation of the idea being “by helping each other, we can call benefit”. To make communication easier, add a chat option for the users. This will not only help users communicate when they wanted to, but also created a community.
Case Study 13: Online Food Ordering System
Traditional business of restaurants works in two different ways, one of them is dine-in and another being take away. Both the channels of restaurants are not enough to make good amount of business. With the advent of online systems, one of the idea was to reach out to customers through app or website. Major challenge came up during the brainstorming sessions with client, was food wastage and client retention.
Client was more concerned about 30 KG of food wastage every day. How do we tackle the issue? How do we make sure that we should only stock the food which has equal or more consumption?
Client was also concerned about order booking being quick and automated, which will help the chef to prepare food immediately. This will make the customers more happy and will remain loyal to the restaurant.
During our brainstorming session with client, we discussed option of on time delivery, home delivery and tracking delivery. Feedback was another challenge which came up during our discussion.
Case Study 14: On Demand Delivery System
With boom in mobile sales, order booking and real time delivery has become very common now a days. This generally involves customer and service provider where customer orders items like food, car or any service online and able to track the delivery or status real time.
This helps service provider to receive orders and fulfill them with a click of button. This solution is backed back a strong system of finance, inventory, resource availability and notification updates.
Service providers face challenges such as approaching customers or providing quality service to customers. While customers face different set of challenges such as finding trusted service provider, cost effective and quick service.
There are multiple solutions currently available in market like Uber, Grubhub, Doordash, Ola, Swiggy, Grofers which provides on demand delivery to their customers. These apps and websites have proven time and again that there is a dire need of Quality service and Timely delivery.
Case Study 15: Social Networking for Sharing Information
Facebook and Whatsapp giving way to becoming social. There is a need to socialize among like-minded people, so is the need to stay connected for work, business or hobbies. There are smaller communities like group of techies, hobby makers, photographers and such others who love to stay connected, chat with each other. Meetups or events are organized, invites are sent, everybody gathers, and disperse within an hour or two.
Social networking is a need of an hour where group shares photos, video calls or audio-video clips, information about news, current trends. People love sharing, commenting, updating profile pics. Members in groups loves to chat one to one or in groups.
The challenge is to create smaller communities who share same hobbies. Hobbies may include anything under sun. These people sharing same hobbies will share videos, photos, chat, comment or share content among other social networking groups. Someone may want to start a new Hobby group and create another small community within same region.
The requirement is to create Hyperlocal community group among people sharing same hobby. App needs to be Agile, Perform much better and Has to be the best among currently running social networking apps. Questions like performance, scalability and user volume was much bigger.
Case Study 16: Consultancy Services Management
Consulting apps are now trending in today’s world. There is so much knowledge on internet available so picking up right one is difficult. Apps where a consultant can talk or chat with the knowledge seeker are now part of apps.
Basically knowledge seeker can search an expert, view profile, view rating, check the credibility on the app. This all information is handy before calling up the desired expert. Expert choice can be based on the work profile and amount earned till date. Consulting app comes up with nice feature of VOIP calling, Chat with expert and Messaging in app.
App where two parties are involved where one party pays for consuming the service and another party subscribes to be a partner of the platform. This scenario is now common when we look at apps like Uber, GrubHub. These apps are on demand, but for time being if we eliminate the need of real time tracking, the app will have all the features like Consulting apps. The idea here was to develop app for users and website for administrators of the platform.
Client discussed features of Twilio VOIP calling, Chat and Payment gateway integration while discussing the app development features. It also included Use case where the platform deducts commission and gives auto payment to Experts in real time. This auto deduction is a facility of Stripe new payment technology. Performance and scalability was one of the issues which were important while developing the app and website.
Case Study 17: Clinical Scheduling and Management
Being the most reliable online healthcare platform, this app will help link those who need quick medical assistance, not where where they are. With a healthy network of doctors from top clinics, this digital platform offers solutions to one's medical needs.
Out client aimed to have an on-demand healthcare app with some unique features that allow users to chat with desired healthcare professionals right away. This mobile application will redefine the scheduling and management of clinical activities. It will also make it easy to track and schedule clinical appointments. In-built GPS and driver tracking features should enhance the overall experience.
Every mobile app comes with its own unique challenges. Some of the challenges involved in designing and developing a clinical scheduling application are as follows:
- Creating a simplified clinical mobile app with a bunch of features.
- A powerful admin dashboard to manage clinical studies, track drivers, events, appointments, and manage promotions and clinical case studies.
- Integrating maps, GPS, live tracking, appointment booking, and other important features in one mobile app.
- Ensuring on-time project completion and delivery.
- User-friendly interface for drivers and customers.
Case Study 18: Retooled Banking Application
A large U.S. bank holding company wanted to improve communication with its customers and discover better ways to support them through innovation and automation. The company sought to provide a secure application, which would enable customers to manage their finances.
A few years ago, our client decided to revamp its mobile banking application and replace its legacy platform. Due to our long standing relationship with the bank, it partnered with Cognizant Digital Experience to deliver a new platform and solution. The organization needed a user-friendly and advanced mobile application that would help their customers better manage finances through simple and intuitive interactions.
Over the past few years, Cognizant's banking technology experts, upgraded and replaced its legacy vendor banking platform, moving it from a predominantly web-based experience to the next-generation of mobile banking by developing applications for iOS and Android. We also integrated mobile activity, analytics and reporting into business process management and other productivity and sales channels.
A universal application development project to build a new mobile app environment was initiated. This implementation created personalized digital banking experiences enabling customers to organize, engage and manage all aspects of their financial lives. The mobile app for iPhone, iPad and Android is a complete banking experience that enables customers to pay bills, send or receive payments with Zelle, make transfers, get credit scores and locate a local branch.
Case Study 19: Petrol Filling Station Application
With 180 filling stations, the client is Oman’s pioneering distributor of petroleum products and related services. Peerbits developed the client’s official app which, leveraging on location services, helps find the nearby filling station to the user. User can click a station on the map and navigate to it.
In addition, the mobile app gives information about the client’s products, services and facilities available at their filling stations. The client’s upcoming events & ongoing promotions are also available on the app to view and participate. Customers can provide their feedback to help improve the products and services.
The client app, upon registration, stores users’ driver’s license. An integral feature of the app is to notify a user when his driver’s license is about to expire. The challenge augmented when we realized license expiry date tends to differ for user to user. The app upon registration was to store vehicle and mileage data. However, with so much data on the fly, it soon became evident we have to do something about storing it.
To make sure The app users receive a notification when their driver’s license is about to expire, we employed Android Local Push Notifications—Alarm Manager to set the expiry notification. To store the vehicle and mileage data created the local SQLite DB and to manage complex filter, we used SOL query with app code.
Case Study 20: Nurse Alert Application
An exclusive schedule management app for nurses to keep track of their patient’s medicinal schedules and recovery time. A unique technology interfaces for nursing departments that allow nurses to optimize their time effectively for patient’s speedy recovery. NurseAlert mobile app fosters nurses’ work lives by increasing their productivity to deliver better nursing services for patients.
The exclusivity of NurseAlert application lies in its strong penetration of activities in nurses’ daily tasks, right from calendaring patient schedules, communicating with nurse managers, and setting reminders. Keeping Patient’s care and nursing efficiency at the heart of this app, we developed NurseAlert for utilizing the power of mobile technology that delights nurses and improves patients’ health.
NurseAlert works best for managing shifts and keeping tasks updated in each shift. Now it is easy to stay updated with precise shifting hours and shift schedules every day. Easy to manage multiple patients with NurseAlert app that reminds about attending a particular patient at a given time with the prescribed medicine.
The NurseAlert app is a simplified way of addressing all the tasks right from changing bed sheets to tracking syringe activities. Everything can be assigned time to get maintain punctuality. Create automated reminders for a particular time and patient in case of the repeated activities. A solution to avoid putting manual reminders for daily tasks by just putting it in the repeat mode.
Case Study 21: The Recipe Application
Case Study 22: The Programming Hub
Case Study 23: The Tutor and Student App
The Marketplace is designed for tutors and students, providing them with the necessary information based on their requirements. Students and tutors can sign up on the platform, with students being redirected to their dedicated portal. Tutors, on the other hand, require approval from the admin before they can log in. Within the platform, students can search for tutors, view their profiles, and book sessions.
Our goal is to create a user-friendly application that serves as an online platform connecting students and tutors. We would like to ensure reliable audio and video capabilities, unlimited 1:1 classes, classroom features, and tutoring-specific tools. This platform enables seamless connections between students and tutors worldwide, while also offering convenient payment processing options
